Name: LLVision AR Glasses Field Service Solution
SKU: display-0000059610_live_v1
Availability: InStock

Redefine the Next Generation of Field Service Solution

LLVision AR Glasses Field Service Solution

byBeijing LLVision Technology Co., ltd

Redefine the Next Generation of Field Service Solution

By implementing LLVision AR + SAP FSM, you can: Save operation costs for customer, efficiently process incidents by 6 times, dramatically improve user experience, save the T&E cost of experts' services by remote and conveniently query the spare parts' inventory and customer's information.

Solution Types

Extensions and Add-ons

Works with

SAP Field Service Management

Benefits and Features

Benefits

Less Unplanned Downtime and More Efficient Service

When engineer encounter problems during field service, he can call remote experts at the first time to reduce downtime with first-perspective interaction and real-time remote expert assistant.

Optimize Service Costs for Customer

Optimize company operation resources scheduling, improve service delivery efficiency, save on travel expenses for experts, reduce operational costs, and accumulate and share enterprise service knowledge.

Improve Safety of Field Service Operation

Wearing smart glasses, you can free your hands through voice control and record all the working process, engineers can keep their hands doing the right things to reduce security risks.

More Benefits

One-click Call

Field service engineer can access the AR system from SAP FSM by one-click call button, and he can select an expert to communicate by real-time video call.

Multimodality interaction

Remote experts are able to guide field engineers in multiple methods: live chats, messages, audios & videos, photo, screenshots, AR mark, whiteboard, etc.

Multi-person Collaboration

When encountering problems that cannot be solved by current experts, you can invite other personnel to join for multi-person collaboration. One expert can also support multiple engineers at the same time.

Replay Previous Jobs' Recording and History Data

The efforts of the experts will be recorded in the FSM system, experts from back-office support team can review the history job records, including replay recording, review chat messages/photo/screenshots and procedure records.

More Features

Plans and Pricing

License fee

USD

459

.50

Per Year

License fee

Updates for new features

Mobile application and PC web for experts

1080P HD video calls

Multi-person Collaboration

Support: normal care

Enterprise Edition

Price upon request

Enterprise Edition

More storage requirements

Other deployment requirements

Custom function development

Technical Information

The information contained in this section is provided by the publisher.

Solution Types

Works with

General

Deployment

Operations

Security

Compliance

Globalization