Name: NGA Ask HR
SKU: display-0000052039_live_v1
Availability: InStock

NGA Ask HR

byNorthgate Information Solutions

Managing and Handing your HR Tickets

NGA Ask HR is Alight - NGA Human Resources next-generation HR as a Service cloud solution, offering an end to end administrative HR service and solution that can be further expanded with the full talent suite of SAP SuccessFactors. NGA Ask HR expands the NGA Global Payroll Offering into the end to end HR process.

Solution Types

Extensions and Add-ons

Works with

SAP Extension Suite and SAP Integration Suite, SAP SuccessFactors Employee Central

Benefits and Features

Benefits

Efficient Ticket Handling

Ask HR integrates and connects with NGA’s case management tool – hrX Assist. Users enjoy a simple, unified experience removing the need to share HR data via e-mail. The Ask HR app provides efficient ticket handling and direct employee-to-agent collaboration, as well as accessibility from any device. More

Analytics at the Core

• Real-time business analytics, combining HR, Payroll and Service Center data • High-quality data management across the HR technology landscape • Preconfigured real-time dashboards

Methodology-driven & standards-based

• Fast activation with quick value attainment • Best-practice HR processes for better functionality & gaining efficiencies • Interrogatory configuration of HR processes based on HR service catalogue • Comprehensive services to protect end-to-end core HR data impacting payroll delivery

More Benefits

Efficient Ticket Handling with hrX Assist

NGA Ask HR integrates and connects with NGA’s case management tool – hrX Assist. Users enjoy a simple, unified experience removing the need to share HR data via e-mail. The NGA Ask HR app provides efficient ticket handling and direct employee-to-agent collaboration, as well as accessibility from any More

User Access

There are two ways to access this application: through the (1) dropdown from the home button and (2) by selecting the tile “Ask HR” from the homepage. The main screen displays tickets opened by the employee. The left panel of the screen (Tickets) shows the list of the created tickets – with the late More

User Filtering

When the user selects a ticket in the list, the contents will be visible in the right panel (Ticket Details). The following information is available: • Detailsoftherequest • Originalrequest • Latestinformationtothecase • Anycommunicationbetweenagentsandemployeesuchas emails • Attachments,and • Final More

Create New Ticket

To create a new ticket, the user must click the Create Ticket button. The Create Ticket screen appears. Please note that depending on the role, a user can create a ticket for himself/herself or on behalf of another employee. Once done, the user can click the Submit request button to submit the ticke More

Plans and Pricing

All Plans include

Unified employee experience across HR

Native mobile & social capabilities

AskHR for direct contact with HR experts

NGA Ask HR - Standard Edition

From

USD

.00

Per Month+ USD 12000.00 Setup Fee

NGA Ask HR - Standard Edition

SAP Cloud Platform included in the recurring price

Cloud Maintenance Support included in the recurring

Technical Information

The information contained in this section is provided by the publisher.

Solution Types

Works with

General

Deployment

Operations

Security

Compliance

Globalization