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Know your customers and target them
Marketing Segmentation Enhancement for SAP Customer Experience
byCamelot ITLab
Solution Types
Extensions and Add-ons
Works with
Benefits and Features
Benefits
Selections based on the entire SAP CX Sales and Service Cloud database
There is no restriction in the selection options. All available and custom business objects and fields in the system can be added to the segmentation enhancement.
Supporting complex selections
The enhancement supports complex segmentations by adding multiple filtering steps, connecting them with "and" or "or" and applying all common logical operators.
Easy to understand and fast processing
With the segmentation model visualization you can easily follow your selection steps, see the number of resulting members and check up the members of all interim results in a preview.
Extensive Segmentation
Add and connect filters based on all customer-related business objects and fields available in the SAP CX Sales and Service Cloud. Custom business objects and fields are also supported.
Visualization in a Segmentation Model
The segmentation model visualizes each filtering step. This allows you to follow the process and to always get an overview of the resulting customer number. The status of each filtering step is highlighted with colors and with selecting a node the resulting customer list can be viewed.
Import Customers
The extension allows you to import customers from Excel. With this feature your imported members are preselected and based on this selection you are able to further segment your customers.
Create Target Groups
After applying your filters our extension allows you to create a target group out of the segmentation. Just revise your target member selection and click the "Create Target Group"-Button.
More Features
Plans and Pricing
Standard Edition
Price upon request
Standard Edition
Segment your accounts, individual customers and contacts based on multiple business objects
Supported business objects: Account, Contacts, Individual Accounts, Target Group, Campaigns, Leads, Opportunity, Visits, Sales Territory and Contracts
Import existing accounts, individual contacts and contacts from Excel
Create target groups out of your segmentation
Edit your segmentation after creating your target groups
Includes unlimited User
Enhanced Edition
Price upon request
Enhanced Edition
All functionalities from the Basic Edition. Additionally, further business object and individual customization
Includes unlimited User
Technical Information
The information contained in this section is provided by the publisher.
Solution Types
  • Extensions and Add-ons
Works with
  • SAP Extension Suite and SAP Integration Suite
  • SAP Sales Cloud
Publisher
Camelot ITLab
Camelot Innovative Technologies Lab (Camelot ITLab) is the leading SAP consulting firm for digitized value chain management. With more than 20 years of experience Camelot ITLab accompanies clients in their digital transformation.
Publisher Website