Name: SHARP Post Implementation Support
SKU: display-0000032577_live_v1
Availability: InStock

Your Support, Your Transformation, Your Way

SHARP Post Implementation Support

byRenew HR , LLC

Your Support, Your Transformation, Your Way

Our packages are simple enough to let you choose what you want and (importantly) accurately tell you how much it will all cost! Our Packages work in collaboration with SAP SuccessFactors support and client's support organization. Renew HR helps you to take advantage of the investment you have made i More

Solution Types

Services

Works with

Benefits and Features

Benefits

Designed for Small and Mid-sized Companies

With our experience in the SMB industry and having successfully transitioned various ongoing operations. We have defined a best practice approach that organizes and optimizes your support process. Our packages maximize your employee's time while taking full advantage of Renew HR's support resources.

Fully automated and SLA drive approach

Team Inbox: Track and manage incoming support tickets from multiple channels with one inbox. Custom Ticket Status: Create custom statuses that suit your workflow to identify what stage a ticket is in.

Flexible Packages

Even though we offer three different packages but you always have the flexibility to chose different aspects from the tree packages and create a specific package for your organizations.

Support is team work

Every organization is different, and their support requirements are also unique. That is why our model of support coexists with your support organization and even the support services offered by SAP SuccessFactors. You have the option of Fixing the support issues with Renew HR’s help or just submit More

SAP Qualified Partner Packages

SAP defines packaged solutions as a bundle that includes SAP software as well as a partner's IP and value-added services, which can consist of customer applications, business consulting, training, managed services, and more. Renew HR developed its own "Packaged Solutions" to help its customers to b More

HR Health Check

We define "HR Health-check" as a holistic review of current HR processes, service delivery, and systems conducted using a suite of diagnostic questionnaires and surveys, including interviews and workshops with business stakeholders. Our support packages will use the above diagnostics and cure these More

Plans and Pricing

All Plans include

Complementary HCM Health Check when you purchase more than 300 hours of support

Packages do not include SAP SuccessFactors licenses.

Purchase SAP SuccessFactors from the SAP Store.

Modules in scope: People Profile, Enterprise Jam , Recruiting, Onboarding, LMS,PMGM, Compensation and Variable Pay & Succession and Development

Scope includes: Implementation of New Modules, Implementation of New and unused features and Functionalities, Custom reports, integration and new configuration enhancements within your SuccessFactors application, Admin and Super User Training, Data migration and Content

Includes: Q&A Guidance on Quarterly Updates/Upgrades, Design , Process and Configuration change considerations to existing processes, Regular maintenance and support of your existing SuccessFactors implementation.

Silver

USD

.75

One-time

Silver

For One Year

Email support included

Up-to 499 hours

Includes 1 User

Gold

USD

.65

One-time

Gold

For One Year

Also includes Chat Facility

Employee Central and Reporting Analytics in Scope

Up to 999 hours

Includes 1 User

Platinum

USD

.50

One-time

Platinum

For One Year

24/7 Hours Support and 1-800- Number

Employee Central Payroll (Only US & Canada), Workforce Planning, and Workforce Analytics also scope

Beyond 999 hours

Includes 1 User

Technical Information

The information contained in this section is provided by the publisher.

Solution Types

Works with

General

Country/Region