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Your Support, Your Transformation, Your Way
SHARP Post Implementation Support
byRenew HR , LLC
Solution Types
Services
Works with
Benefits and Features
Benefits
Designed for Small and Mid-sized Companies
With our experience in the SMB industry and having successfully transitioned various ongoing operations. We have defined a best practice approach that organizes and optimizes your support process. Our packages maximize your employee's time while taking full advantage of Renew HR's support resources.
Fully automated and SLA drive approach
Team Inbox: Track and manage incoming support tickets from multiple channels with one inbox. Custom Ticket Status: Create custom statuses that suit your workflow to identify what stage a ticket is in.
Flexible Packages
Even though we offer three different packages but you always have the flexibility to chose different aspects from the tree packages and create a specific package for your organizations.
Support is team work
Every organization is different, and their support requirements are also unique. That is why our model of support coexists with your support organization and even the support services offered by SAP SuccessFactors. You have the option of Fixing the support issues with Renew HR’s help or just submit  More
SAP Qualified Partner Packages
SAP defines packaged solutions as a bundle that includes SAP software as well as a partner's IP and value-added services, which can consist of customer applications, business consulting, training, managed services, and more. Renew HR developed its own "Packaged Solutions" to help its customers to b More
HR Health Check
We define "HR Health-check" as a holistic review of current HR processes, service delivery, and systems conducted using a suite of diagnostic questionnaires and surveys, including interviews and workshops with business stakeholders. Our support packages will use the above diagnostics and cure these  More
Plans and Pricing
hand with checkmark
All Plans include
Complementary HCM Health Check when you purchase more than 300 hours of support
Packages do not include SAP SuccessFactors licenses.
Purchase SAP SuccessFactors from the SAP Store.
Modules in scope: People Profile, Enterprise Jam , Recruiting, Onboarding, LMS,PMGM, Compensation and Variable Pay & Succession and Development
Scope includes: Implementation of New Modules, Implementation of New and unused features and Functionalities, Custom reports, integration and new configuration enhancements within your SuccessFactors application, Admin and Super User Training, Data migration and Content
Includes: Q&A Guidance on Quarterly Updates/Upgrades, Design , Process and Configuration change considerations to existing processes, Regular maintenance and support of your existing SuccessFactors implementation.
Silver
USD
1
.75
One-time
Silver
For One Year
Email support included
Up-to 499 hours
Includes 1 User
Gold
USD
1
.65
One-time
Gold
For One Year
Also includes Chat Facility
Employee Central and Reporting Analytics in Scope
Up to 999 hours
Includes 1 User
Platinum
USD
1
.50
One-time
Platinum
For One Year
24/7 Hours Support and 1-800- Number
Employee Central Payroll (Only US & Canada), Workforce Planning, and Workforce Analytics also scope
Beyond 999 hours
Includes 1 User
Technical Information
The information contained in this section is provided by the publisher.
Solution Types
  • Services
Works with
  • SAP Jam Communities
  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Succession & Development
  • SAP SuccessFactors Performance & Goals
  • SAP SuccessFactors Learning
  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Recruiting
Publisher
Renew HR , LLC
Publisher Website