Name: Sprinklr Platform for SAP Experience & Customer Management
SKU: display-0000012537_live_v1
Availability: InStock

Customer Experience Management Made Easy at Scale

Sprinklr Platform for SAP Experience & Customer Management

bySprinklr, Inc.

Customer Experience Management Made Easy at Scale

By integrating the Sprinklr platform with the SAP Customer Experience ecosystem, companies can leverage the power of real-time social data to inform and evolve the customer experience across 25+ social channels and the entire enterprise.

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Extensions and Add-ons

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Benefits and Features

Benefits

Modern Advertising

Personalization at scale. The Sprinklr platform is flexible enough to allow brands to control their digital content in a complex environment with their agencies.

Triple-Digit ROI

The average Sprinklr customer sees a 172% return on their investment in the first year of their contract, and a 236% ROI in their second year.

Scale

Sprinklr enables brands to have a 360-degree view of customers by allowing access to more social channels (24), languages (over 110), and enterprise solutions (Salesforce, IBM, SAP, Marketo, Adobe, and more) than its competitors.

Analyze sales and social data in the same report

Sprinklr and SAP Commerce allow you to analyze sales and social data in the same report to uncover & understand trends, leverage all of your data to drive more effective social advertising, and identify and engage brand advocates to increase campaign awareness and success.

Connect social insights with other marketing efforts

SAP Marketing Cloud and Sprinklr work together to connect social insights with other marketing efforts. By monitoring key trends and sentiment across 25+ social channels, you can develop a clear understanding of real-time customer experience and perception of your brand and engage with audiences in More

Create SAP service tickets directly from Sprinklr

Social media is changing the face of customer service and global customers expect to engage brands in modern channels to resolve their service issues. By leveraging Sprinklr and SAP Service Cloud, your teams can now create SAP service tickets directly from engagement on modern channels and manage t More

Use Sprinklr social data to compliment SAP Qualtrics and SAP Operational Data

For decades, businesses have depended on empirical data to inform business decisions on the state of the business. For the right use case, Sprinklr social data can optimize experience data in SAP Qualtrics' single pane of glass so that the brand can create, monitor, and manage to close the experience gap.

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Price upon request

Edition Details

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Technical Information

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