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The intelligent customer communication center for live & automated interactions
CommBox AI Powered Omnichannel Platform
Solution Types
Extensions and Add-ons
Works with
SAP Sales Cloud
Benefits and Features
No more multiple interfaces
By using CommBox users won't need to use multiple interfaces they just use one. No need to switch between tabs like your Gmail, WhatsApp web, CRM, and social media accounts. With CommBox you only use one interface (Smart Inbox) to effectively manage your entire customer communications.
Save in operational cost
By utilizing the CommBox automation modules businesses can save much in operational costs. Automate what can be automated and leave the more complex tasks for the live agents. By utilizing the CommBox automation modules and creating industry specific workflows businesses simply cut their expenses.
Stay available through every channel
Availabilty is key in the digital age. With CommBox businesses can serve customer on the channel they prefer may it be via WhatsApp, SMS, Telegram, chat, social media, email, video, and more!
Smart Inbox
Support customers through their channel of choice using one smart inbox. Respond to customer requests faster than ever before using one smart inbox for all customer communications and though all digital channels.
AI-Powered Chatbot
You can build chatbots in just a few minutes. The CommBox AI-Powered chatbots has the ability to seamless work with your live agents in a complete harmony and through all channels. You just need one script to run though all channels and serve your customers at any channels they prefer.
Social Messaging
Respond to customer requests through various social channels using CommBox. You can simply manage, respond, and engage with customers by easily connecting all your company social accounts to CommBox. Facebook, Instagram, Twitter, and YouTube.
Plans and Pricing
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All Plans include
CommBox Smart (Starter Edition)
CommBox Enterprise Edition
CommBox Smart (Starter Edition)
Per One-Time+ USD 500.00 Setup Fee
CommBox Smart (Starter Edition)
Includes 10 Webchat Users via CommBox & SAP C4C platform
Includes 10 User
3 Month min. contract duration
CommBox Enterprise Edition
Price upon request
CommBox Enterprise Edition
20+ Users
Includes 20 User
Technical Information
The information contained in this section is provided by the publisher.
Solution Types
  • Extensions and Add-ons
Works with
  • SAP Sales Cloud
The leading omnichannel software for teams at all sizes powered by AI for digital customer communications. CommBoxis is already an integral system in many companies worldwide. Banking, healthcare, telecom, insurance, municipals, have choose CommBox as ...
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