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Enable a Conversational HR Experience with Bots
Alight Chat Bot
byNorthgate Information Solutions
Solution Types
Extensions and Add-ons
Works with
SAP Extension Suite and/or SAP Integration Suite, SAP SuccessFactors Employee Central
Benefits and Features
Saves Effort and Costs
Saves time (money) for employees, managers, HR admins and agents by handling high frequency, high volume questions without human interaction. Bots are available 24/7 without having to employ Service Center staff in unsociable working hours.
Significant Reduction in Training Requirements
Almost zero training required for existing and new features delivered in SuccessFactors as the bot can be trained to navigate and guide the user community.
Improves Employee Engagement
No wasted time waiting for answers, all carried out instantly. The bot is always on duty so employees can get their questions answered 24/7. Also Alight Chat Bot can be accessible from anywhere ether PC, Tablet or Mobile.
Working on Top of Different HR Systems
The Alight Chat Bot creates a unified front-end interface for employees and systems to communicate. They can easily be integrated into some of the existing communication platforms in order to give an in-app experience to its users.
Mobile and Humanized AI Enabled
Humanized conversation with people using artificial intelligence to help them with access to information, do simple transactions, alerts for important events, access simple KPIs , company FAQ’s, navigation to HR processes.
Internal Facing
The Alight Chat Bot are quick and efficient to use, and boost employee efficiency. The bot give the possibility to connect with your co-workers in real-time, resulting in faster employee decisions.
Questions on HR services and systems
A solution to answering standard questions could be a chatbot. You might think: “but that’s not an actual person, we just talked about that!’’ and you are right. However, by leaving the standard questions to a chatbot, an HR manager has more time for the human aspects of the job.
More Features
Plans and Pricing
Alight Chat Bot FAQ Edition
Price upon request
Technical Information
The information contained in this section is provided by the publisher.
Solution Types
  • Extensions and Add-ons
Works with
  • SAP Extension Suite and/or SAP Integration Suite
  • SAP SuccessFactors Employee Central
Northgate Information Solutions
Alight unlocks enterprise growth for the world’s most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee exp...
Publisher Website