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SAP Recognized as a 2021 Gartner Peer Insights Customers’ Choice for Enterprise Integration Platform as a Service

SAP Recognized as a 2021 Gartner Peer Insights Customers’ Choice for Enterprise Integration Platform as a Service


April 30, 2021

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SAP was named a Customers’ Choice in the 2021 “Gartner Peer Insights ‘Voice of the Customer’: Enterprise Integration Platform as a Service.” SAP is one of only two vendors to be named a Customers’ Choice in this category and received a 4.6 out of 5 overall rating. Ninety-three percent of the customers indicated that they would recommend SAP® Integration Suite, a key solution powering SAP Business Technology Platform, as their preferred enterprise integration platform as a service. Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision-makers.
“We believe this recognition is a further validation that SAP Integration Suite is a proven solution to support our customers with their growing integration needs across all landscapes,” said Juergen Mueller, chief technology officer and member of the SAP Executive Board. “Companies are using SAP Integration Suite to stay agile and competitive as they transform their businesses into an intelligent enterprise. We are continuously listening to customer feedback to make sure we deliver a valuable experience.”
Customer reviews go through a strict validation and moderation process in an effort to ensure they are authentic. Some of the reviews include:
"Best Cloud Platform For Multiple SAP Solutions: Best cloud platform for our organization. Fast and reliable cloud platform for business applications. Better integration capabilities and allows to integrate multiple SAP solutions.” — Assistant professor in the education industry
Excellent Product for Integration and Providing APIs: Exceptional design and runtime functionality. Very stable and performant platform. Great support from SAP for initial setup.” — Developer in the retail industry
Global Integration Environment Built and Maintained Seamlessly on SAP Integration Suite: SAP Integration Suite has lived to any challenge so far and support from SAP for any tricky areas has been prompt and outstanding. Best part of the experience has been that SAP connects with its customers to collect feedback about real world business scenarios and needs and incorporates appropriate features and fixes seamlessly into the suite.” — Team head in the services industry
"Very Robust Platform: Integration layer tied with the SAP SCP platform bring easier integrations thru external services and platforms. In general they are easy to use and have very good performance and stability. Also it´s and SAP Roadmap for integration of SAP Products and Services." — Enterprise architect in the energy and utilities industry
Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction. A maximum of seven vendors can qualify. To qualify, vendors must have a product that is listed in this market on Gartner Peer Insights, have their overall rating (out of five stars) above or equal to the mean rating for that market, and receive 50 or more eligible published customer reviews during the one-year submission period. In addition, customer reviews must be representative of a broad mix of enterprise clients from different industries, company sizes and deployment regions.
To learn more, read the SAP newsbyte.
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Enterprise Integration Platform as a Service, 1 April 2021
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.